Customer Care

EJ and Customer at Service CounterAt Roemer’s Point S (formerly Roemer’s Tire Factory), customers always come first! That means service with a smile, appropriate and quality care for your vehicle, and complete transparency in the services we offer. No tricks, gimmicks, or overselling of services you don’t need — ever!

If it’s a quick service or vehicle repair, you can wait comfortably in our guest waiting area which is complete with free wi-fi and refreshments. In addition, we offer the following services to make life a little easier when your vehicle is in for new tires, routine maintenance, or specialized auto repair.

Customer Shuttle Service
We understand that life doesn’t slow down when your car breaks down. Whether you need to get to work, home, or somewhere else, we offer our courtesy shuttle service to transport you where you need to be. When your car is out of commission, you don’t need to be. At Roemer’s we value you as a customer and recognize that your time is important. In appreciation of your time, we want to keep you right on schedule while our technicians repair your vehicle.

Rental Cars
Ask us any time about our rental car option — it will save you money ad keep you on the go for those times when we need more than a day to get your vehicle up and running again. We offer an inexpensive rental car option to keep you mobile.  You simply make the arrangements through us and schedule a convenient car pick-up right at Roemer’s.